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DOL Launches Pilot Program to Schedule Appointments

Georgia Department of Labor

The Georgia Department of Labor is launching a pilot program today to allow people to schedule on-line appointments to ask questions about their claims. 


The scheduler will allow applicants to book a two-hour window to receive a call from a representative. Almost 3,000 appointments will be scheduled during the two-week pilot period. The scheduler is located on the department’s website and is highlighted under the Spotlight area on the homepage. 

Georgians have received more than $15 billion in unemployment insurance benefits since March of this year, more than the past 27 years combined. Last week, the GDOL dispersed over $168 million in benefits. 


More information can be found on the department’s webpage at


Alexia Ridley joined WUGA as Television and Radio News Anchor and Reporter in 2013. When WUGA TV concluded operations, she became the primary Reporter for WUGA Radio. Alexia came to Athens from Macon where she served as the News Director and show host for WGXA TV. She's a career journalist and Savannah native hailing from the University of Michigan. However, Alexia considers herself an honorary UGA DAWG!
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