U.S. Postmaster General Louis DeJoy outlined a series to steps the postal service is taking to improve service at a regional mail processing center in Palmetto, Georgia which is being blamed for postal problems throughout the state. Georgia U.S. Senator Jon Ossify recently raised the issued with DeJoy and cited data that showed only 36% of inbound mail handled by the Palmetto center was being delivered on time.
In a letter to Ossoff, DeJoy announced that more than 100 personnel from across the postal service have been sent to the Center to work onsite to identify and rectify bottlenecks, conduct quality assurance, ensure Atlanta personnel are adhering to the new procedures, and ensure the timely processing and dispatch of mail and packages. A postal service restructuring plan launched in Atlanta earlier this year aimed at stopping the agency from bleeding red ink resulted in massive delays in mail processing. Implementation of that plan has been halted.
